Enterprise Chatbots: How To Use Chatbots in the Workplace BMC Software Blogs
AI Enterprise Chatbots for Customer Support: The Essential Guide Plus, enterprise chatbots can act as a triage for customer inquiries, collecting the initial details of the case before handing-off to the most appropriate representative. In fact, an AI customer service chatbot can handle up to 80% of queries independently, reducing customer support costs by around […]